Shipping Policy

We offer multiple shipping options to meet your delivery needs:

Shipping Methods & Estimated Delivery Times

Standard Shipping- 5 to 7 Business Days (For the festival season, it will take 5 to 10 business days)
2nd Day Air- 2 Business Days
One Business Day- 1 Business Day
Free Shipping- 5 to 10 Business Days

Note: Business days do not include weekends or public holidays. All free shipping orders will be shipped via Standard Delivery (5 to 10 business days).

Processing Time

Orders are typically processed within 1–2 business days after the order is placed.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Carrier Delays

Please note that we are not responsible for delays caused by the shipping carrier, weather conditions, or unforeseen circumstances once the order has been shipped. (applicable for all shipping. Ex: 5 to 7 Business days, Freight Shipping (2 Day Air, One Day Air), and Free Shipping.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the status of your delivery.

If you have any questions regarding shipping, feel free to contact our customer support team. (469-642-9097) or [email protected]